Network Engineer – Align Communications

Job title: Network Engineer

Company: Align Communications

Job description:

Join Our Team! 🌟

Hey there! Are you someone who lives and breathes technology? Do you thrive in a space filled with innovative thinkers? If so, we’d love to have you on board!

At Align, our talented team members are the heartbeat of our success. We don’t just look for skills—we seek out amazing people who are forward-focused, results-oriented, and truly passionate about their work. Imagine joining a group of tech enthusiasts dedicated to making a real difference! Our culture is all about giving you the freedom to explore your passions and showcase your skills while having fun along the way. We believe in balancing hard work with smart play!

Why Align?
We believe that a vibrant community leads to fantastic companies. That’s why we’ve built an inspiring workplace that keeps you engaged and encourages innovation. We offer a range of opportunities to train with cutting-edge technologies, make significant industry impacts, and develop new skills—whether you’re on-site with clients or in one of our regional offices.

Position Overview
We’re looking for an enthusiastic Network Engineer to join our amazing team. You’ll play a crucial role in delivering top-notch networking solutions and support for our Managed Service clients. Your job will involve designing, implementing, and maintaining secure network environments. You’ll work closely with our diverse team, including Project Managers, Cybersecurity Engineers, and Systems Engineers, to make sure network onboarding, upgrades, and support run smoothly.

The ideal candidate will have a solid grounding in networking fundamentals, hands-on experience with Cisco devices, and a knack for problem-solving. Communication skills are just as important, as you’ll be interfacing with clients to ensure high-quality service delivery and overall satisfaction. You’ll also help drive our network automation efforts and contribute to security enhancements. Plus, you’ll be part of our monthly on-call rotation, tackling network incidents as they arise. This is an excellent chance to elevate your skills in a fast-paced, exciting environment!

Work Environment

• This hybrid position is based out of our New York City office. You’ll primarily work from home, but you can expect to be on-site about 1 to 3 days a week, either in our office or at client locations around the New York metro area.
• We offer a full-time role with a competitive salary starting at $100K+, along with great benefits, training, paid vacation, and bonus participation.

What We’re Looking For

Key Qualifications
Technical Skills:

• Good grasp of the OSI model and its real-world applications.
• Strong understanding of IP networking basics (like IP address subnetting, DHCP, VLANs, etc.).
• Hands-on experience with Cisco switch configurations.
• Familiarity with firewall configurations (any vendor).
• Ability to troubleshoot networking issues with minimal guidance.
• Basic Wi-Fi knowledge (like frequency, SSID, and channels).
• Experience: 2-3 years in a networking role; ideally no more than 5 years.
• Certifications: Cisco Certified Network Associate (CCNA) or equivalent knowledge.

Soft Skills:

• Strong critical thinking and reflective thinking.
• Clear communication skills, especially when working with clients.
• Ability to excel both independently and as part of a team.
• A genuine passion for networking technologies and a desire to grow your skill set.
• A proactive, problem-solving mindset.

Nice to Have:
Technical Skills:

• Cisco Certified Network Professional (CCNP).
• Experience with Python programming or network automation.
• Familiarity with Azure networking (AZ-700) could be a plus.
• A degree in Computer Science or Computer Engineering.

Industry Experience:

• Previous experience in a Managed Service Provider (MSP) environment is a strong plus.

Responsibilities

Daily Tasks:

1. New Client Network Onboarding:

   • Work with Onboarding Project Managers and System Engineers.
   • Communicate with clients to gather their needs and provide updates.
   • Discover existing environments and create documentation for upgrades.
   • Manage circuit activations and configure client network equipment.
   • Set up monitoring for the Network Operations Center (NOC).
   • Document the network and support senior engineers remotely.

2. Managed Service Tickets Handling:

   • Troubleshoot and resolve network issues on-site or remotely.
   • Keep clients and internal teams updated on progress.

3. Office Moves / Network Hardware Upgrades:

   • Collaborate with Account Managers to gather requirements.
   • Plan and implement network migrations for relocations.
   • Upgrade hardware with minimal downtime and suggest improvements.

4. Network Security:

   • Partner with our Cyber Security team on vulnerability remediation.
   • Plan and execute upgrade stages.

5. Network Automation:

   • Use Python or Ansible to automate routine tasks.
   • Help develop solutions for network management and configuration.
6. On-Call Rotation:
   • Be available for 24/7 NOC Tier1/Tier2 escalation on a Severity 1 incident once a month.

Expected Accomplishments:

• Ensure client networks are stable and secure.
• Deliver high-quality service and support on time.
• Collaborate effectively with the Network team.
• Foster connection and teamwork with Project Managers, System Engineers, Cyber Security Engineers, and Account Managers.

At Align, we specialize in creating technology infrastructure solutions that span everything from desktop to data center, along with providing managed IT services. Our expert team has a proven track record of driving IT innovation for over three decades, establishing solid relationships with an impressive range of clients.

If you’re ready to take your career to new heights while making a meaningful impact, we can’t wait to meet you! For more information about us, feel free to check us out.

Expected salary: $100000 per year

Location: New York City, NY

Job date: Mon, 03 Mar 2025 08:27:28 GMT

Apply for the job now!