Job title: Care Manager
Company: VNS Health
Job description:
Position Overview
In this role, you’ll be at the heart of creating personalized care plans for our clients and members. You’ll assess their needs and coordinate services with various healthcare providers to support individuals facing complex psychiatric issues, substance use challenges, and co-existing medical conditions. Your goal is to ensure they have access to a comprehensive range of physical and mental health services, as well as community resources to tackle social determinants of health. You’ll facilitate smooth communication among providers, always keeping the best interest of your clients at the forefront as you work under general supervision.
What We Offer
- Opportunity to earn referral bonuses
- A generous paid time off policy starting at 20 days, plus 9 company holidays
- Comprehensive health insurance, covering medical, dental, vision, life, and disability
- Employer-matched retirement savings plans
- Personal and financial wellness support
- Pre-tax flexible spending accounts (FSAs) to help with healthcare and dependent care costs
- Tuition reimbursement for qualifying degrees
- Opportunities for professional development and career growth
- Internal mobility options, continuous education units (CEUs), and pathways for advancement
- A supportive network of interdisciplinary colleagues through the VNS Health Social Services Community of Professionals
What You’ll Do
- Conduct assessments to pinpoint the needs of clients/members and craft both initial and ongoing care plans.
- Regularly update plans based on any changes in the client’s status or circumstances.
- Manage a caseload effectively, tracking progress and ensuring timely and accurate documentation.
- Create a resource inventory tailored to the needs identified during assessments.
- Connect clients/members with the appropriate service providers and managed care plans, facilitating case record reviews and conferences.
- Work closely with team members to engage clients who may be hesitant to accept services.
- Advocate for clients/members and educate them and their families on available entitlements and community services, including arranging transportation to appointments when needed.
- Attend ongoing training to continuously enhance your care management skills.
- Maintain thorough and updated case records in the program’s EMR system, adhering to VNS Health’s standards.
- Collaborate in case conferences and staff meetings to assess whether clients/members need different levels of care or are ready for discharge.
Qualifications
Education:
- A Bachelor’s Degree in a human services-related field is required.
- Enrollment or attendance in a Master’s degree program in a relevant field is preferred.
Experience:
- A minimum of two years of hands-on experience providing services to clients with Serious Mental Illness (SMI), developmental disabilities, substance use disorders, or chronic medical conditions is essential if you hold a Bachelor’s. If you have a Master’s degree, at least one year of relevant experience is required.
- Strong verbal and written communication skills are a must.
- Bilingual abilities may be required depending on operational needs.
- Basic computer skills are necessary.
Compensation
Hourly pay ranges from $23.17 to $28.96.
About Us
At VNS Health, we’re proud to be one of the largest nonprofit home and community-based healthcare organizations in the nation. For over 130 years, our focus on health and well-being has driven our commitment to helping individuals live, age, and heal comfortably in their homes, surrounded by their loved ones. Every day, more than 10,000 VNS Health team members provide compassionate care and expert support to over 43,000 neighbors who depend on us. Our approach is informed by cutting-edge data analytics that set us apart in the industry, enabling us to offer a full range of health services designed to enhance the healthcare experience for our diverse communities in New York and beyond.
Expected salary: $23.17 – 28.96 per hour
Location: New York City, NY
Job date: Thu, 03 Apr 2025 07:50:07 GMT
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