Job title: Sr. Cyber Security Analyst (Customer Ops)
Company: HUMAN
Job description:
Join Our Team as a Security Operations Analyst at HUMAN!
Hey there! We’re excited to invite you to become part of our journey here at HUMAN. Our story began in 2012, in a quirky sci-fi bookstore in Brooklyn, when four friends—Tamer, Michael, Dan, and Ash—decided to tackle a pressing challenge: protecting businesses from the chaos of cyber threats. Fast forward to today, and we’re now at the forefront of online security, verifying over 20 trillion interactions each week for major companies and internet platforms.
Our hacker spirit still drives us every day. Here at HUMAN, we’re all about protecting not just our clients but also their customers from the damaging effects of digital attacks. But remember, we’re not the main star of this show—you are! We genuinely believe in prioritizing people. Our extensive rewards package is designed to make sure our team feels valued, equipped, and ready to excel. We love hearing about your interests—whether you’re training for a marathon or have a pet that deserves the spotlight. And yes, we’re curious to know about your favorite robot, too!
We want individuals who possess a hacker mindset, and even if you don’t fit the typical mold of a “hacker,” we see the innovator in you. You have the opportunity to break down challenges and build better solutions, and that’s what makes us truly HUMAN.
Right now, we’re on the lookout for enthusiastic and talented Security Operations Analysts to join our Customer Operations team. This is a hands-on role where you’ll work closely with our clients, analyzing their traffic and helping to keep the internet free from malicious bots.
Here’s What You’ll Be Doing:
- Dive into customer traffic data to spot potential threats and false alarms, primarily using ElasticSearch and BigQuery (SQL).
- Provide active, real-time support to our clients, ensuring they receive top-notch professional service.
- Collaborate with customers to deliver insightful incident reports.
- Communicate effectively with our global clientele to ensure quick responses and resolutions.
- Team up with our R&D and research groups to enhance our ability to detect and tackle cyber threats in real-time.
- Take charge of planning and executing internal projects and automation efforts.
- Be part of the action during scheduled shifts, including weekends.
Who We’re Looking For:
- Strong communicators who excel at both spoken and written interactions, especially with clients.
- Analytical thinkers who thrive on data-driven decision-making.
- Those with a passion for data, security, and stellar customer service.
- Candidates with 3-5 years of experience in cybersecurity, particularly in roles involving threat detection and response.
- Individuals who have hands-on experience with data analysis of large datasets, including data manipulation and statistical analysis.
- A solid understanding of web architecture and protocols (like CDN, HTML, JS, HTTP, etc.).
- Awareness of the cybersecurity landscape and current threats.
- Proficiency in SQL.
- A Bachelor’s degree in a related field.
A Little About the Perks:
For this role, you can expect a competitive base salary ranging from $90,000 to $130,000, along with potential bonuses and incentives. Your paycheck will reflect your experience and expertise, and we also offer stock options as part of our compensation package. Plus, our benefits go beyond the basics, providing a full bouquet of medical, financial, and wellness offerings.
At HUMAN, we value diversity and are an equal opportunity employer. We welcome individuals from all walks of life and support each other in our mission to create a safer internet for everyone, because we believe that working together, with our diverse perspectives, is key to fighting cybercrime effectively.
Though our headquarters is in New York City, our team is global—spanning locations like Tel Aviv, London, Victoria, San Mateo, Miami, and Virginia. We trust our team members to find the work style that suits them best, whether remote, hybrid, or in-office.
We’re always looking ahead to meet the needs of our team, providing resources for personal and professional growth, including stipends for wellness and development, a one-time home office setup allowance, regular lunches together, no-meeting Fridays, and so much more.
If you’re an individual with a disability or special needs requiring accommodation, please reach out to us directly.
Ready to join the fight against cyber threats? We can’t wait to meet you!
Expected salary: $90000 – 130000 per year
Location: New York City, NY
Job date: Sat, 15 Feb 2025 07:06:57 GMT
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